Low service visibility
Spa, F&B, transportation, upgrades, local recommendations, and amenities are hard to find at the moment guests are deciding what to do.
Digital concierge software
Digital concierge software for hotels, built for the room TV
Give guests one visible place to discover dining, amenities, housekeeping, transportation, local experiences, property information, and concierge requests without downloading another app.
The problem for hoteliers
Traditional concierge information is scattered across printed binders, QR codes, staff conversations, PDFs, and third-party apps. Guests miss what the property already offers, and the front desk becomes the default support channel for routine questions.
Too much front desk repetition
Staff answer the same questions about parking, Wi-Fi, breakfast, checkout, pool hours, towels, and transportation.
Phone-first friction
QR-only journeys ask guests to scan, wait, pinch, zoom, and scroll before they even see the concierge experience.
How TVshuru solves it
TVshuru makes the digital concierge a large-screen, branded guest engagement layer. Guests browse on the TV with the remote, then continue on the phone when an action is private or payment-heavy.
Property-controlled content
Hotel teams update categories, offers, service details, timings, and local recommendations from the admin platform.
Room-aware requests
Bound TVs can route requests with room context so staff know where the service is needed.
Optional phone handoff
Payment, maps, tickets, and confirmations can move to the guest's phone while simple requests stay on the TV.
Where it fits in the tech stack
TVshuru complements the PMS, POS, guest messaging, and staff operations tools a property already uses. It is the visible in-room surface where guests discover services before a request reaches the right operating system.
TVshuru works alongside the PMS, POS, payment, and messaging tools you already run. Tell us your stack and we’ll walk through how it fits.